I came across an article on soft skills training recently and it was a great eye opener. I had been thinking that soft skills was about learning to speak good English and being able to communicate, but it seems to be more than that.
It’s a whole subject on its own – including customer service, making the right decisions, understanding working styles, hierarchy in organizations etc. An understanding of these soft skills on the job front is important to understand the protocol and how to fit in. I am trying to locate the various aspects of soft skills to understand this.
This information was of great help to me http://www.cbtplanet.com/career-training-and-development/soft-skills-too...
I understand this is what companies are looking for during recruitment once the technical strength is established.
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