Frequently Asked Questions - PAYMENT RELATED QUESTIONS


Where do I see the assessments that I bought?

Once your online payment is successful, the test you have purchased gets listed in "My Assessments" page. For cheque / DD payments it will be listed in the "Pending Orders" section in the same page. Once your cheque / DD is received and processed it will get active in "My Assessments" page.

Is online payment secure?

Online payment is a very secure mode of payment. All online payments are processed through CCAvenue. They use 128-bit encryption and the latest secure technology to process online payments.

What are the payment options available for subscribing SMART-cepp assessments?

The following payment options are available:
Credit card: Visa, Mastercard, Diner's Club
Debit cards from your bank account (For 20 major banks)
Cheque / DD
Kinldy draw the Cheque/ DD in favour of
Expertus HR Private Limited
2nd Floor, Capital Towers,
180, Kodambakkam High Road
Nungambakkam, Chennai - 600034
TAMIL NADU.

How do I purchase a test?

Click the "Tests" tab to view the catalogue of tests.
Select the assessments you want to purchase and click on “ Add to Cart”.
The selected assessments get listed in the "Assessment Cart" page where you can increase or decrease the quantity by clicking up arrow and down arrow.
If you have a promotion code, enter the code in the box and click "Compute" button to avail discount.
If you want to add more assessments to the cart, click “Continue shopping” or you can proceed to check out.
Select the "Payment Type" before check out.
Should you have any queries or doubts regarding payments, write to us customersupport@smartcepp.com

How do I see my old and present transactions?

Smart-cepp maintains a log of all your purchases. You can click “Order history” to view all your transactions.